FAQs
Ordering
Can I cancel my order?
Can I cancel my order?
We accept order cancellations before the order has shipped. To cancel, please contact us within 12 hours of placing your order via our Contact Us form. Please see our Return Policy for full details.
What if I want to speak to someone?
What if I want to speak to someone?
We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.
Shipping
What countries do you ship to?
What countries do you ship to?
We ship all domestic orders directly to customers across the United States. We also offer free international shipping worldwide.
How long will it take to receive my order?
How long will it take to receive my order?
Please see our Shipping Policy here.
Returns and Refunds
How do I return a product?
How do I return a product?
Please see our Return Policy here.
How long will it take to receive my refund?
How long will it take to receive my refund?
Please see the Refund Processing section within our Refund Policy here.